When is it appropriate to use an automated appointment reminder system in a medical office?

The use of an automated appointment reminder system is particularly appropriate for patients who express a preference for it. This approach ensures that patient communication is tailored to individual preferences, enhancing the likelihood that reminders will be effective in reducing no-show rates. By accommodating patients' preferences, the medical office can improve patient satisfaction and engagement, as well as foster a sense of personalized care.

Automated reminder systems can be beneficial for various types of appointments, not just limited to specific ones like annual check-ups, and can operate outside of office hours, making them accessible at any time. Therefore, option C recognizes the importance of catering to patient preferences, which can lead to better compliance and appointment attendance.